Sometimes. Most of our items are sold on-site only. If there are items left at the end of a sale, we may post them on our website. If you find them listed here, you can purchase them online and pick them up at our store location or on-site if the item is still with the owner.
If you are selling more than 50% of your belongings, the answer is yes.
If you are not sure, meeting with us to review what is available for
sale is the answer. Sometimes, if you don't have enough items for a sale, we can take select items to our store or post them on our website. Reach out to us at (301) 770-4322
The majority of our store items are final sale items. This means we do not take returns. When you come to the store, we ask you to inspect your items thoroughly before purchase to make you aware of any damages or issues with the item. Sometimes if an item has minor damage we didn't know about, we'll discount it on the spot. Sometimes if the item has small dings or scratches when we received it, we'll account for it in our posted price.
Any of our items that we are selling brand new, like our paint products and some of our drawer fixtures and accessories, can be returned within 30 days of purchase if the item is unopened.
If you purchase something online that is shipped to you, and return-eligible, we are happy to accept returns within one week of the date it was received, however any shipping or transport costs back to the store are the responsibility of the customer. If you have questions or concerns about an item posted, we are happy to send you additional photos or information before you buy.
We understand your dilemma, and as stated in our previous point, we only occasionally purchase large furniture items for resale. To be considered you need to email us first.
If you have items you need to sell or dispose of quickly, we recommend using the LetGo App.
LetGo allows you to post directly from your phone. Post photos, descriptions, and area in which the item is located (don't worry, the app protects your location and you only give your address or location to a certified buyer). It's a very hands-on process that is easy for everyone to use.
Usually codes are advertised via our email newsletter and posted right at the top of our website. Just copy and paste that code into "Promo" entry when you are checking out.
Please double check your total to make sure you've applied it, as we cannot guarantee we will be able to refund you the amount that should have been discounted. If you're unsure of how to follow this procedure, feel free to give us a call, and we can walk you through the process!
That means that the promo code is not designed to work for those particular items.
We generate discounts for different collections, like furniture, decor, etc. For example, we may have a promotion for 75% off of only furniture. You will not be able to apply that same coupon for fine art products.
We offer a 5% discount to customers that purchase large furniture items and pick up their items on the same day as their purchase.
You won't get the discount right at the time of purchase, but as a refund from your subtotal (amount before sales tax) once you've removed your purchase from our store.
It will be processed as soon as your item exits the shop, with you here in person to claim it.
If you do not remove your purchased item from our shop on the same day as purchase, by our shop's closing time, you will not be granted the discount.
NOTE: if you purchase a large furniture item online on a day that our shop is closed (Mon-Wed), you will not be eligible for the 5% discount; your purchase must be made on a day that our shop is open. We will not open just for you.
At the moment we are not shipping small items (yet!), so they, along with everything else in our shop, must be picked up in person at our shop. You must arrange pick up during our store hours, as that will be the only time someone will be at the store to let you in.
Large furniture items will never be shipped, they must be picked up from our shop. We do not have a moving service so please arrange that yourself in time for the pick up.
We will hold your purchase for free for 7 days. On the 8th day we will begin charging a $5 a day floor fee, as items take up valuable floor space.
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